How do Americans Spend their Time?

If you're a marketer in the U.S., you should take a look this interesting report about how Americans spend their time put together by the Bureau of Labor Statistics. It has broad reports for everyone over 15, and is also segmented demographically by age groups,...

Customers Control the Message

In today's world of social and blended media (a mix of traditional and social), companies don't control the message. In the past, companies could have a consistent voice. A spokesperson. A platform. Today, smart companies have empowered employees that act as...

Hindsight

Today is the last day that the Seattle Post-Intelligencer is publishing its print edition. It will reduce its staff of 140 down to 20-25 employees as it moves to an online only newspaper. Three years ago I received the letter below from the Seattle Post-Intelligencer....