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Being Available is Half the Battle

by Craig Rentmeester | Nov 5, 2009 | Business, Miscellaneous | 0 comments

37Signals, developers of popular SaaS tools for small businesses and project teams, like Basecamp and Highrise, makes its CEO available for calls with customers for 4 hours each week.

Play to your strengths, and do something your larger competitors "can't do".

SMBs should take note.

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