The Remarkability of Small Business

Small businesses usually have an advantage versus big box retailers, franchises and corporations because they can tell a more personal story. The Big Deal: The more a consumer knows about a business, the more he or she can talk about that business in their day-to-day...

Future Internet Adoption Rates

Today, I decided to do some research into what the Earth’s Internet user makeup will be in the future. Here is an article I read on Clickz that was posted a few weeks back (June 26, 2007). Below are some highlights from the article. (statistics in the article...

No Phone Calls, Please

Some companies and organizations do not post a phone number online. Instead, they use a "contact us" form on their Web site. This form must be filled out by the user and then sent electronically to the company. This form, and way of handling potential...