Change the Rules

A problem that some companies face is that the way they’ve always attracted customers and made sales changes. Here are some examples you can probably relate to: Sales numbers are down. Customer retention rates are down. Customer service calls are up. Direct mail...

Low-cost Marketing Suggestion

I believe words have a place in marketing. A company can use them to elicit an association between a company and a feeling. Watch a few luxury car ads, listen to the voiceover and you’re likely to find plenty of examples of this. However, small businesses can...

Meetings, Part Two

Not all meetings are intra-staff meetings and not all meetings are pointless. With this in mind, I thought it ‘d be wise to follow up my post from yesterday. In the past two days I have had to meet some strangers. Not all of them were complete strangers. I spoke...