Ideas for Changing the Rules
I realized that my last post doesn’t provide any ideas for changing the rules in your favor and improving your business. Here are some ideas that you can build off of. They’re broken up into categories and aim to look at every step in the sales process....Change the Rules
A problem that some companies face is that the way they’ve always attracted customers and made sales changes. Here are some examples you can probably relate to: Sales numbers are down. Customer retention rates are down. Customer service calls are up. Direct mail...Make it Easy to do Business with your Company
A problem that some companies have is that they don’t make it easy for companies to business with them. Whether it’s a slow accounting department, software tools that don’t integrate with other mainstream software packages or not providing enough...The Customer Band
In today’s ever-changing, ever-connected, world it’s not uncommon for customers to band together to solve each others issues, bring up ideas for how to improve products or even complain about bad customer service interactions. This is already happening in...Follow Me
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