Being Available is Half the Battle
37Signals, developers of popular SaaS tools for small businesses and project teams, like Basecamp and Highrise, makes its CEO available for calls with customers for 4 hours each week. Play to your strengths, and do something your larger competitors "can't...How to Handle Adversity
The Story "AirAsia said 31-year-old passenger Liew Siaw Hsia went into labour on Wednesday's flight from the northern island of Penang to Kuching on Borneo island. The aircraft made an emergency diversion to the Malaysian capital but the baby arrived just...The Simple Difference Between Web Designers and Internet Marketers
The simple difference between a web designer and an internet marketer is this:A Web Designer cares about what the visitor encounters upon interaction. An Internet Marketer cares about what the visitor does upon interaction. The difference is clear and increasingly...5 Business Titles for the Future
In today’s world of time-strapped employees, it’s important to keep the focus on customers — not on internal rules, processes and bull shit that gets in the way of productive interactions. CSO – Common Sense Officer – The go-to person to...Follow Me
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